Terms and Conditions of Use

8 AM sends Notifications to Parents when a Student taps the RFID Card at designated points, such as boarding the bus, arriving at school, leaving school, and arriving at the drop-off stop.

Additional features (for example, missed-tap alerts or live bus location) may be available depending on the School's plan.

1. 1.You must be at least 18 years old and the parent or lawful guardian of the Student.
2. 2.You must provide true, complete and current information and keep it updated.
3. 3.You are responsible for keeping your phone and login OTPs secure and for all activity under your account. Tell us immediately at fivextechnologiesofficial@gmail.com if you suspect unauthorised access.
4. 4.You may add other authorised adults as secondary contacts only if they are trusted persons and you have their permission to share their details with us.
5. 5.Students may not create or operate accounts.

The School decides whether to adopt the Service, which buses and points have readers, and how RFID Cards are issued. Matters relating to bus routes, timings, staff, discipline, and student supervision are the School's responsibility. Complaints about these should go to the School. We will cooperate with the School to resolve issues related to the Service.

1. 1.The RFID Card is for the sole use of the Student it is issued to. It must not be shared, lent, copied or tampered with.
2. 2.Please teach your child to tap the card every time at every point.
3. 3.Report a lost, stolen or damaged card immediately through the app or to the School so it can be blocked. Replacement cards are arranged through the School.
4. 4.We are not responsible for Notifications triggered by a card that was lost, shared or misused before it was reported.

You agree:

• To keep app notifications switched on and the app updated;
• To inform the School and us of any change in address, stop, phone number or guardianship;
• Not to use the Service to track, harass or monitor any person other than your own child;
• If there is a custody dispute or court order about your child, to inform the School immediately so access can be updated. We may act on instructions of the School or a court order regarding who may receive Notifications.

You must not: reverse-engineer, copy or modify the app or readers; attempt to access data of other Students; interfere with readers or systems; upload harmful code; use the Service for any unlawful purpose; or impersonate any person.

Our collection and use of personal data, including children's data, is governed by our Privacy Policy, which is part of these Terms. By registering, you give verifiable consent as the Student's parent or guardian for processing described in the Privacy Policy.

The app, software, designs, logos, the name "8 AM" and all related content belong to us or our licensors. We give you a limited, personal, non-transferable, revocable licence to use the app only for receiving the Service. RFID readers installed at the School remain the property of 8 AM or the School, as agreed between them.

We aim to keep the Service available during school transport hours but do not promise uninterrupted or error-free operation. We may carry out maintenance (normally outside transport hours), and may add, change or discontinue features with reasonable notice.

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. Except as expressly stated in these Terms, we do not give any warranty that the Service will be uninterrupted, timely or error-free, or that every Tap will result in a Notification. Nothing in these Terms excludes any right you have under any law that cannot be excluded.

1. 1.We are not liable for any loss or harm caused by: the acts or omissions of the School, bus operator, driver or other third parties; the Student not tapping or misusing a card; failure of mobile networks, phones, power supply or third-party services; or events beyond our reasonable control (force majeure), including natural disasters, strikes, riots, pandemics, or government action.
2. 2.We are not liable for indirect, consequential or special losses, loss of profits, or loss of data.
3. 3.Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for gross negligence or wilful misconduct, or any liability that cannot be limited under applicable law.

You agree to compensate us for losses, claims or costs arising from your breach of these Terms, misuse of the Service, or providing false information, except to the extent caused by our own fault.

1. 1.You may stop using the Service and close your account at any time through the app or by emailing us.
2. 2.We may suspend or terminate your access if you breach these Terms, if the School ends its arrangement with us, if the Student leaves the School, or if required by law. Where reasonable, we will give prior notice.
3. 3.On termination, data will be handled as stated in the Privacy Policy. Clauses that by nature should survive (such as liability, indemnity and governing law) will continue.

We may update these Terms from time to time. We will notify you of material changes through the app or by email at least 15 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms.

1. 1.These Terms are governed by the laws of India.
2. 2.We encourage you to first contact our Grievance Officer (Section 19) so we can try to resolve the issue amicably within 30 days.
3. 3.If not resolved, the courts at Rajamahendravaram, Andhra Pradesh will have exclusive jurisdiction, subject to any right you may have under law to approach another forum.

In accordance with the Information Technology Act, 2000 and rules made under it:

We will acknowledge complaints within 48 hours and aim to resolve them within 30 days.

• Entire agreement:These Terms and the Privacy Policy are the full agreement between you and us about the Service.
• Severability:If any part is found invalid, the rest remains in force.
• No waiver:Our delay in enforcing a right does not mean we give it up.
• Assignment:You may not transfer your account. We may transfer our rights to a successor entity with notice.
• Language:If these Terms are translated, the English version will prevail.